Access Failte Ireland's Course Catalog

We have been given a window into the Failte Ireland's catalog of courses that are on offer to all employees.
The courses are designed specifically for the hospitality industry.

When you access the courses you will need to set up an account. 
We recommend that you use the same login in details that you used to create your profile on The Address Academy
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Introduction to Customer Service

Duration: 45 minutes
This course is aimed at assisting all employees that play a crucial role in exceeding customer expectations and creating customer loyalty.   It will help you to develop and enhance your skills when interacting with customers, in a friendly, efficient, professional, and confident manner.  

Food & Beverage Service -
Tray Service

Duration: 10 minutes
The Fundamentals of Food & Beverage Service - Tray Service

Food & Beverage Service - Polishing Glasses

Duration: 10 minutes
The Fundamentals of Food & Beverage Service - Polishing Glasses

Food & Beverage Service -
Table Setting

Duration: 10 minutes
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Managing Food Deliveries
and Storage

One of the most important aspects of running a successful food business is using the best ingredients possible. To ensure this, a business should only accept food that is of the highest standards and reject any foods that do not meet these standards.

Knife Skills
Essentials

Mastering basic knife skills is one of the most essential skills in becoming a chef. As chefs become more aware of safety practices and correct procedures to carry out their work, their confidence level goes up. This will enable ambitious chefs to provide a consistent and reliable service which is key to the success of all businesses.
Food & Beverage Service - Plate Skills for Servicing and Clearing
The Fundamentals of Food & Beverage Service - Plate Skills for Servicing and Clearing
Understanding Labelling for Poultry, Fish and Beef
There are specific regulations for labelling of poultry, fish and beef products. This knowledge is necessary for chefs to understand more about the products that they are using.

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